Subscription Administration Reference Guide

Subscriptions are managed in the Subscriptions menu in the Global Applications. This article describes the various functions and fields available in the Subscriptions menu.

There are five fields:

Field	Description
ID	This is the Subscription’s ID.
Status	The Status displays the order’s status
Order ID	This is the Order ID that the subscription is based on.
Account ID	The Account ID corresponds to the account that created the subscription.
Account Name	The Account Name corresponds to the account name.

Commerce 2.1 and Below

Subscriptions are managed in the Subscriptions menu in the Control Panel.

Navigate to the Control Panel → Commerce → Subscriptions.

There are five fields:

Field	Description
ID	This is the Subscription’s ID.
Status	The Status displays the order’s status
Order ID	This is the Order ID that the subscription is based on.
Account ID	The Account ID corresponds to the account that created the subscription.
Account Name	The Account Name corresponds to the account name.

Click on the Subscription’s ID to view the subscription order’s details.

There are three tabs: General, Shipments, and Payments.

General Tab

The General tab contains the basic details of the subscription order.

Reference Order

The Reference Order section displays information about the Order:

Payment Subscription

The Payment Subscription section tracks the following information:

Field	Description
Status	This is the workflow status of the subscription.
Next Iteration Date	This is the next day payment is due.
Subscription Type	This is how the type of the subscription.
Subscription Length	This refers to the length of the interval between shipments.
Mode	This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options.

Delivery Subscription

The Delivery Subscription section tracks the following information:

Field	Description
Status	This is the workflow status of the subscription.
Next Iteration Date	This is the next day the shipment is sent out.
Subscription Type	This is how the type of the subscription.
Subscription Length	This refers to the length of the interval between shipments.
Mode	This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options.

Items

The Items section lists all the products in the subscription.

Shipments Tab

The Shipments tab displays the following information:

Field	Description
Create Date	This is the date the order was created.
Shipment ID	This number is generated as the Shipment ID
Status	This is the Order’s status.
Order ID	This refers to the subscription’s underlying order.
Sent To	This is the account’s shipping address.
Tracking	This is the carrier’s tracking number.

Payments Tab

The Payments tab tracks the order’s payment history.

Field	Description
Type	This refers to whether payment was made successfully or not.
Date	This is the date the order was created.
TXN ID	This is the transaction ID.
Amount	This refers to the order’s total amount.

Related Topics

• Enabling a Subscription
• Managing Subscriptions
• Processing an Order
• Introduction to Shipments
• Order Information