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Liferay provides powerful out-of-the-box features for building and delivering personalized experiences to users. Personalization features empower you to deliver novel site experiences that differ based on defined user segments, design and execute A/B Tests, and more.

Feature
Deployment Approach
Tidio
Tidio Tidio is a customer engagement platform. This article documents how to locate your Tidio account ID in order to enable integration with your Liferay instance. Locating your Tidio Account ID ...
Published Date: Apr 26, 2024 9:00 PM
Enabling Automated Live Chat Systems
Enabling Automated Live Chat Systems Liferay 7.4+ Liferay now offers integration with a number of live support chat platforms. Enabling this integration adds a chat window to sites on your Liferay...
Published Date: Apr 26, 2024 9:00 PM
Hubspot
Hubspot Hubspot is a CRM platform that includes live chat functionality. Enabling integration with Hubspot requires the creation of a live chat and your Hubspot User Account ID. You must have an...
Published Date: Apr 26, 2024 9:00 PM
Chatwoot
Chatwoot Chatwoot is an open-source customer communication platform. This article documents how to locate your Chatwoot account ID in order to enable integration with your Liferay instance. ...
Published Date: Apr 26, 2024 9:00 PM
Getting a Chat Provider Account ID
Getting a Chat Provider Account ID :::: 2 :gutter: 3 3 3 3 ::: Chatwoot :link: ./getting-a-chat-provider-account-id/chatwoot.md ::: ::: Crisp :link: ./getting-a-chat-provider-account-id/crisp.md...
Published Date: Apr 26, 2024 9:00 PM
Experience Personalization
Experience Personalization :::: 2 :gutter: 3 3 3 3 ::: Content Page Personalization :link: ./experience-personalization/content-page-personalization.md ::: ::: Creating and Managing Experiences...
Published Date: Apr 26, 2024 9:00 PM
Smartsupp
Smartsupp Smartsupp is multi-channel customer communication platform. This article documents how to locate your Smartsupp account ID in order to enable integration with your Liferay instance. ...
Published Date: Apr 26, 2024 9:00 PM
LivePerson
LivePerson LivePerson is an AI powered chatbot platform. This article documents how to locate your LivePerson account ID in order to enable integration with your Liferay instance. Locating Your...
Published Date: Apr 26, 2024 9:00 PM
JivoChat
JivoChat JivoChat is a messaging platform that connects teams to users across platforms. You can integrate your JivoChat account ID with your Liferay instance. Locating Your JivoChat Account ID ...
Published Date: Apr 26, 2024 9:00 PM
Intercom
Intercom Intercom is a customer service solution with a help desk AI Chatbot. Here's how to find your Intercom account ID. You can find your account ID by looking at the URL. Your account ID is...
Published Date: Apr 26, 2024 9:00 PM
Personalizing Collections
Personalizing Collections Liferay Portal 7.3 GA6 / DXP 7.3+ By default, any user can see all the collection's content and is part of the Anyone personalized variation. However, you can create a...
Published Date: Apr 26, 2024 9:00 PM
Content Page Personalization
Content Page Personalization You can tailor your Content Page to different groups of users, providing each group a personalized experience, rather than a generic one. You can also leverage Content...
Published Date: Apr 26, 2024 9:00 PM
Creating and Managing Experiences
Creating and Managing Experiences Liferay 7.4+, 7.3 FP1+, and 7.2 FP11+ You can customize your content page for different groups of users using Experiences. See Content Page Personalization to...
Published Date: Apr 26, 2024 9:00 PM
Zendesk
Zendesk Zendesk is an customer service platform. This article documents how to locate your Zendesk account ID in order to enable integration with your Liferay instance. Locating your Zendesk...
Published Date: Apr 26, 2024 9:00 PM
Migration from Audience Targeting
Migration from Audience Targeting :::: 2 :gutter: 3 3 3 3 ::: Migrating to Segmentation and Personalization :link:...
Published Date: Apr 26, 2024 9:00 PM
Segments Editor UI Reference
Segments Editor UI Reference You can use segments to organize users into different groups with common sets of properties. Follow these steps to access the segments editor UI. Go to Site...
Published Date: Apr 26, 2024 9:00 PM
Manually Migrating from Audience Targeting
Manually Migrating from Audience Targeting Due to the similarities between Audience Targeting user segments and Liferay 7.2+ Segments, most of your configuration is automatically transferred into...
Published Date: Apr 26, 2024 9:00 PM
Migrating to Segmentation and Personalization
Migrating to Segmentation and Personalization Starting with Liferay 7.2, Segmentation and Personalization functionality was integrated into the core product. Users of Audience Targeting must...
Published Date: Apr 26, 2024 9:00 PM
Creating and Managing User Segments
Creating and Managing User Segments Using Segments you can create different groups of users based on a common set of properties, like user Job Title, or user Language. For a list of the properties...
Published Date: Apr 26, 2024 9:00 PM
Migrating User Segments
Migrating User Segments A user segment represents a subset of users with a common set of properties. Segmentation in Liferay 7.2+ works similarly to Audience Targeting in previous Liferay DXP...
Published Date: Apr 26, 2024 9:00 PM

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